Tips for Better Communication during an International Conference Call

Conference Call Tips for the Moderator
Conference Call Tips

International collaboration using a conference call is a cost effective choice that allows you to accomplish many tasks without the high cost of travel. For example, you can negotiate deals, conduct training, conduct creative brainstorming sessions, get feedback, conduct research, and much more with an international conference call. Just about anything you can do face-to-face, you can do on a teleconference. However, with audio-only conference calls, you may miss non-verbal cues such as facial expressions. In addition, not all callers will recognize one another’s voices. Use these tips to enhance communications during an international conference call.

  • Ask each participant to announce their names and departments before speaking – While you may recognize Glen from accounting’s voice, other participants might not. Asking each participant to quickly say their name and department or job role before they speak helps give context to their comments.
  • Use active listening techniques – Some participants may be difficult to hear or understand for any number of reasons. As the moderator of the international conference call, part of your job is to ensure that everyone is heard and understood. If the sound is muffled or a person’s accent heavy, it’s helpful to repeat what you believe was said and ask the speaker to confirm. For example, you might say, “Barbara from our San Diego logistics office just said our freight contract expires in two weeks. Did I hear that correctly Barbara?”
  • Allow a few minutes for questions and answers at the end – At the end of the international conference call, open up the meeting for questions and answers. As you wrap up the call, thank participants. You might even leave the lines unmuted for a few minutes, allowing for a little friendly banter which builds a sense of camaraderie.

Many international conference calls suffer needlessly because of telephone system quality issues. Many communications problems can be avoided by choosing an international conference calling plan known for quality connections.

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Strategies to inspire attendance of International Conference Calls

International business people communicate via global conference calls
Inspire Global Conference Call Attendees

Strategies to inspire attendance of International Conference Calls

Hosting an international conference call involves more than signing up for a teleconferencing account, scheduling the conference, and inviting participants. It also means keeping conference call attendees engaged and interested. If you’ve ever attended a boring or useless conference call, you know the pitfalls of poor planning. Use these tips to plan an engaging international conference call.

  • Determine what you want to accomplish before you schedule the call. By planning your topics beforehand, you’ll have a better idea of how much time you need. If you only need 20 minutes to accomplish the goal of the international conference call, schedule accordingly. Your participants would prefer a short, on-task meeting over an overly long one with no clear direction.
  • Create and distribute an agenda for the call in advance. Again, your attendees will appreciate knowing what to expect and how much time they’ll be required to invest in the teleconference. The agenda will also be helpful for potential attendees to determine if their attendance is necessary.
  • Adhere to the agenda’s topics and time limits. If you’ve designated 10 minutes for an individual to speak on a given topic, you may need to jump in if the speaker goes over the allotted time period. As the moderator of the call, it’s your job to moderate the pace of the call. If a speaker doesn’t use up the entire allotment, you can either use that time for questions and answers or wrap up the call a few minutes early. It’s helpful to have a list of alternate topics to discuss if time allows.
  • Use icebreakers at the beginning of the call. With an international conference call, you’ll have participants from around the globe. A quick icebreaker game or a short round of introductions can be fun and interesting to callers. For larger groups, individual introductions are time-prohibitive. In this case, a few shout outs, such as “We have callers from Hong Kong, Canada, London, and South Africa.” If you’re using the chat tool in conjunction with your international conference call, you could also prompt attendees to enter their names and locations in the chat box.
  • Offer an incentive to stay on the conference call. Staying on task and delivering relevant content are vital to your teleconference’s success. However, people often sneak out toward the end of the call for any number of reasons. One way to keep them tuned in is to offer an incentive at the end. It could be as simple as randomly awarding a $10 Starbucks card or offering a special offer on a product of interest to your attendees.

With advance planning and a solid agenda, your next international conference call can be a resounding success!

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Engaging International Conference Call Attendees

International Conference Call Hosting
International Conference Call Hosting

Engaging International Conference Call Attendees

Holding an international conference call can be a one-to-many experience with the call’s host doing most of the talking or it can be much more collaborative. In either case, the success of the call often relies on how engaged attendees are. For example: Is the content relevant to them? Is the pace appropriate? And do attendees have the opportunity to share their thoughts or ask questions? Use the tips below to create a more engaging international conference call:

  • Prepare all participants – Everyone should understand the purpose of the call as well as their individual roles. Create and share the conference call’s agenda in advance so that all participants can prepare accordingly. If you expect individuals to contribute, let them know so that they understand your expectations and can arrive prepared. For example, if you expect the graphic designer to share three concepts during the call, the designer may want to upload PDF files of the design to a file-sharing site in advance so that the files are readily available to call participants during the teleconference.
  • Acknowledge attendees throughout the teleconference – You certainly don’t want to feel as though you are talking to an empty room; and your attendees don’t want to feel as though they’re not present. One way to avoid this is to use the interactive chat feature included in your international conferencing account. For example, you might encourage attendees to enter their questions in the chat box. If you do, have a co-moderator monitor the chat. Your co-moderator may be able to answer some of the questions in real time. Likewise, the most relevant questions can be selected to discuss during the Q&A section.
  • Respect everyone’s time – Finally, a bored audience is a disengaged audience. Keep your teleconference on task and relevant. Stick to its agenda and end the call on time – if not earlier if you’ve accomplished everything earlier than expected.

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How Do Companies Use International Conference Calling

International Conference Call Sales Tool
Conference Call Sales Tool

How Do Companies Use International Conference Calling?

Companies use international conference calls for all kinds of purposes. For some, the international conference call is a cheap way to keep virtual teams connected. For others, teleconferences are a convenient way to share ideas with a global audience. Some sales professionals use conference calls to pitch their products or negotiate deals. The possibilities are endless. Below are a few ways that businesses of all types have used international conferencing:

  • School is in session – Virtual schools, charter schools, colleges, and other educational institutions often use teleconferences as part of their distance learning programs. For example, students may be required to attend weekly teleconferences where they’ll be able to hear the instructor’s lecture, get their assignments for the week, and have the opportunity to ask questions. Schools also use international conference calling for administrative purposes such as staff meetings and as alternatives to in-person meetings.
  • Legal proceedings – Court reporters, lawyers, and litigation support services firms often use international conference calling to conduct some legal proceedings. Not only does doing so eliminate travel, it’s possible to record conference calls and the calling plan can create an accurate record of who was present during the call.
  • Board meetings – From charitable organizations to Fortune 500 companies, many businesses use international conference calls to hold virtual board meetings with attendees scattered around the world. This saves on travel expenses while accomplishing the agenda items.
  • Mentoring and coaching – Many businesses and entrepreneurs use teleconferences to mentor and coach others. One of the benefits of using an international conference call to host a mentoring or coaching session involves recording the call for later use. Not only can the original attendees benefit from the session, future ones can listen to the call and receive the same information.

These are but a few of the many ways that businesses use international conferencing. How will you use your international conference calling plan?

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Conference Calling and the Virtual Team

Virtual International Conference Team
Virtual Conference Team

Conference Calling and the Virtual Team

Virtual teams are made up of team members who typically work independently of one another. Some team members may work from home while others might work in various branch offices. Some may even belong to other companies. For example, a virtual team of volunteers coordinating a charity even may have team members from multiple organizations.

While face-to-face team or committee meetings are often held, they can also be impractical especially if the team is scattered across a large geographic distance. To solve this problem and facilitate communication, many virtual teams use international conference calling.

With conference calling, each person simply dials a designated phone number, enters an access code, and begins collaborating. No one needs to travel, and the international conference call can be as long or short as necessary. In addition to these obvious benefits, conference calling also allows for:

  • Call recording – By recording the call, individuals can go back and listen to it as needed. In addition, the call recording can be used as “meeting minutes” or be transcribed. Absent team members can listen to the call after the fact. Superiors and colleagues could also be invited to listen to the call after if appropriate.
  • Collaboration and team building – While email solves many communications challenges, it doesn’t necessarily build camaraderie. By holding regular conference calls, virtual team members can get to know each other on a more personal basis.
  • Anytime, anywhere conferences – With a pay-as-you-go teleconferencing plan, you can hold virtual team meetings anytime, day or night. There’s no need to preschedule your conference, allowing you to hold impromptu conference calls as needed.

Virtual team members often have conflicting work schedules, especially when working across multiple time zones. While some international conference calls may require some participants to attend at odd hours, they can do so from their homes or other remote locations. There’s no need to dress up, either.

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Top Four International Conferencing Features

Four Most Important Features
Four Most Important Features

Top Four International Conferencing Features

If you have an international conferencing plan, you also have a host of features that you may or may not know about. The following four conferencing features are among the most useful. Use them to control the cost of your international teleconference, find out who is in attendance, record your conference for later use, and eliminate background noise.

  • Moderator Dial-out – Moderator dial-out allows you to dial participants directly rather than requiring them to dial into the international conference call. While you may not want to do this for every single attendee, it makes sense to do it for some. For example, dial-out rates are typically less expensive than toll free charges. If a participant lives in an expensive country, it could make sense to dial that participant directly. You can even preschedule dial-out and let the international conferencing plan dial a group of attendees simultaneously.
  • MP3 Call Recording – Recording your teleconference provides you with options later on. For example, you can share your MP3 recording with participants who were unable to attend the live call or who want to re-listen to the call. You could even repurpose the audio by using it as the basis of a podcast or informational product.
  • Attendance Tracking – Most international conferencing dashboards provide you with a real-time display of the conference call – including a list of attendees. Use this feature to document attendance.
  • Background Noise Control – Did you know that you can mute noisy callers? In some cases, you may want only one line open, the line of the person currently speaking. In others, you may want everyone’s line open so that the entire team can brainstorm ideas. While you can instruct everyone of how to mute and unmute their phones as needed, inevitably someone will forget. When this happens, distracting background noises such as computer chimes, ringing telephones, nearby chitchat, and even barking dogs disrupt the conference. The responsible caller may be unaware of the problem (or may even have stepped away from the phone). As the moderator, you can identify the source of the noise and mute it directly from your account dashboard.

These international conferencing features are easy to use, and they deliver important benefits. Make sure you know how to use them before your next international conference call.

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The Benefits of Recording Conference Calls

Record Conference Calls
Record Conference Calls

The Benefits of Recording Conference Calls

Recording conference calls is a simple matter of clicking a button in your conference calling dashboard (if this feature is offered by your service provider). While you may not have given much thought to this feature, there are many benefits to recording conference calls. Below are just a few creative ideas to prompt you to click that button the next time you host a conference call.

  • You can include participants who were unable to attend the live event. By recording conference calls, you make it possible for those with schedule conflicts to listen in after the fact. For example, if you held a conference call and one of your law firm’s attorneys could not attend because she was in court all day, she could listen to the call later that night, the following day, or at some point in the near future. Recording conference calls allows absentee participants to receive the full value of the teleconference despite schedule conflicts. This also reduces your burden because you do not need to rehash everything that was discussed.
  • You can use conference calls to create reusable resources. Conference calls are often used for training purposes. By recording these teleconferences, you can reuse them indefinitely. Not only can this save time and resources, it also ensures that future trainees receive the same exact training and guidance that the original participants received.
  • Participants can listen at their leisure. By recording conference calls, you can offer participants a convenient option for receiving information. Not only can they choose when to listen to the recording, they can do so from virtually anywhere. MP3 recordings, for example, can be downloaded onto portable music players. Your participants could listen to your conference call while jogging, working out at the gym, or commuting to or from the office.
  • You can create podcasts with a conference call. While you may see your conference calling plan as an internal communications tool, your marketing team may see other possibilities. For example, you could create podcasts by recording conference calls and saving them as MP3 files. From there, you can upload them to iTunes or your website if desired. You could even create a series of audio recordings for a paid membership site.

Recording conference calls creates a valuable, reusable resource that you can use time and time again. You can use your MP3 conference call recordings internally or create podcasts for a wider audience. The possibilities are endless!

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How to Schedule an International Conference Call

Conference Call Schedule
Conference Call Schedule

After signing up for an international conference call plan, you have access to a valuable communications tool that can bring your entire global team together. While most conference calling services are generally easy to use, time differences can make scheduling a conference call challenging. Below are a few tips to help you schedule a global teleconference that accommodates most of your team.

  • Identify all countries and states/provinces involved in the international conference call. Use either an Excel spreadsheet or a piece of paper to list each country that will be involved in your call. This list may be overwhelming at first, especially if you have a lot of countries involved. If you have participants from large countries such as the United States or Canada, your list will need to be broken down further into states and provinces to accommodate different time zones. At this point, don’t worry about the size of your list; it will become more manageable as you break it down into time zones.
  • Use a world time zone map. GreenwichMeanTime.com has a world time zone map that you can print. Use a highlighter and mark each country. Not only will you be able to see which time zones your callers are in, you may also see clusters of callers in the same general time zone. This will make it easier to choose a time that’s most convenient for the majority of participants. Look for clusters that span an eight-hour time period as you may be able to schedule a call that occurs during business hours for all of those countries.
  • Choose a convenient time of day for the majority of your participants. While your company may be based in New York, if the bulk of your international conference call participants are located in Naples, Italy, it may be best to schedule your call during normal business hours in Naples. Note that there’s a five-hour time difference between New York and Naples. This means that you could schedule an international conference call that takes place during normal business hours for both countries. In this example, a call that takes place at 9:00 AM New York time would be convenient for your Naples participants because it would be 2:00 PM local time for them.

Finally, use MP3 recording to record your international conference call so that participants who cannot participate have the option to listen in after the fact.

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Tips to Lower the Cost of your International Conference Call

International Conference Calling Costs
International Conference Calling Costs

Tips to Lower the Cost of Your Next International Conference Call

To frame this post correctly, these are tips about reducing costs on professional, high quality, business class, full service, excellent line clarity, toll-free international conference calling. Versus a conference call service which provides an experience similar to when you were a kid and created your own walkie-talkie system made out of two cans and a string 🙂

Being able to say “That went well” after your overseas conference call. Isn’t that the goal?

Instead of: “people were cut off and we couldn’t hear some participants, and some couldn’t dial-in, the call sounded muffled, voices were fragmented. My boss was not happy“.

No joke, this is what we hear from customers that have tried many international conferencing alternatives but always come back to wanting their call experience to be great for everyone on the call as opposed to having numerous quality issues too lengthy to go into here.  Most of the problematic conferencing services claim to be free.

Hosting an international conference call is a cost-effective choice for communicating with colleagues, employees, customers, vendors, suppliers, partners, and even loved ones from around the world. Not only can the entire group discuss important matters using a low-cost international conference call, several options are available to further reduce the cost of your next call. Use these tips to plan and execute your next global teleconference.

  • Identify the countries with the most expensive international conference calling rates – International conference calling Toll-Free access rates vary dramatically by country. For example, you’ll pay about 10 times more per minute for a caller in the Philippines than you will for callers in Canada. If your international conference call is just a few minutes long, this may not be a big factor; however, if your call lasts an hour, you’ll pay nearly $50 for each caller from the Philippines and about $3 for each caller from Canada for that 60 minute call.
  • Use moderator dial-out for callers with expensive calling rates – Moderator dial-out is a feature that you can use to take advantage of lower per minute rates. With this option, the chairperson dials callers in expensive countries rather than requiring them to dial into the international conference call. Participants are still able to participate in the global teleconference, but your costs will be significantly lower. For example, you could slash your per minute rate for callers from the Philippines by about 70 percent.
  • Dial-out works for any country.  Country rates are usually lower than toll-free number access using dial-out.  The host has no constraints as to what country the participant is located in.   Only the participant’s overseas phone number is needed for the chairperson to dial-out to the attendee and place him/her into the call.  Dial-out rates depend on the country. You should compare dial-out rates to toll-free access rates.
  • Encourage mobile participation – While your current international conference calling plan most likely works on mobile phones, VoIP phones, and landlines alike, callers using mobile phones to dial into your international conference call may be subject to excessively high mobile calling rates. If you are hosting the call and offering toll free access to participants, encourage participants to dial from landline phones if at all possible.  Use your best judgment on this one as you may not want to impose on VIPs and potential customers. That said, if you have employees sitting at a desk with both a landline and a mobile phone, it makes sense to ask them to use the landline.

In order to slash the cost of your next international conference call, focus on the participants that are most likely to incur the highest costs. Use Leader dial-out to reduce your per minute rates for participants from expensive countries.

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Using Conference Calling to Communicate with Teams

Using Conference Calling to Communicate with TeamsWhether you’re forming a committee, organizing a team of service providers, or need to communicate with managers from branch offices, conference calling is a cost-effective means of communication.

All you need is a conference calling plan and the desire to hold group meetings over the phone. With the right calling plan, you can hold impromptu and scheduled conferences with minimal fuss.

Why Use Conference Calling

Any time you have three or more individuals working on a team from different locations, phone communications become more difficult. Rather than holding multiple phone calls, use a conference call to keep everyone informed and engaged.

Conference calling allows you to:

  • Hold group meetings over the phone – Why hold a meeting in the office or a conference center when your entire team can collaborate over the phone?
  • Eliminate costly meeting room rentals – If you usually rent meeting space, a conference calling plan can quickly save your business a substantial amount.
  • Record group conversations for later review – Some conference calling plans feature MP3 recording. You can then email the MP3 file to team members who were unable to attend the teleconference.
  • Eliminate travel expenses – Need to meet with team members from across the country or around the world? Instead of booking flights, rental cars, and hotel rooms, plan a conference call. Just about any topic can be discussed in a teleconference.
  • Improve productivity – Conference calling requires much less time than physical meetings. There’s no commuting, no need to take anyone on a grand office tour, and no need for small talk before and after the meeting. Simply host the conference and begin at the appointed time.
  • Hold impromptu meetings – Conference calling can be used on the spur of the moment, allowing you to hold meetings with key team members during times of crisis or inspiration.

How Conference Calling Works

When you think of conference calls, what comes to mind? Complicated phone systems and speakerphones are no longer the norm.

Today, conference calling service providers make conference calling a simple process that can be carried out on any phone including mobile phones and smartphones.

Here’s how it works:

  • Sign up for an international or domestic conference calling plan, ideally one with low per minute rates and no monthly fees, contracts, or penalties.
  • Notify your participants when the call will take place.
  • Share the conference call’s details including scheduled time, phone number, and “PIN” number with attendees.
  • At the appointed time, everyone dials the phone number, enters the PIN number, and the conference begins.
  • As the conference moderator, you may have several tools available to you in an online dashboard. For example, you should be able to mute and unmute callers, dial participants, and start MP3 recording.
  • Once the conference is over, everyone hangs up. Depending on your conference calling plan, you will most likely be billed per minute, per participant.

Conference calling is a low-cost alternative to holding live meetings.

The more you use your conference calling plan, the more indispensable it will become.

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The Conference Call Bringing Your Business into the 21st Century

Making your mark

In today’s world, it seems as though business is only getting bigger and a lot more complicated. As the world of communication technology continues to expand on a global basis, it can be easy to get lost in the mix, not knowing exactly what you need to help your business thrive in the long run. With the advancement of technology, terms like “foreign country” seem to not really apply anymore, as it is become a lot easier for people to communicate with each other on a worldwide basis. And because of this, it is very important for your business to make sure that it is on the top of its game, that way you can securely make your mark on the 21st century.

THE INTERNET HAS BROUGHT US TOGETHER

If there is one thing that the Internet has done for us, it has brought us the ability to communicate our business needs no matter where a person may be. Whether we are making a sales pitch to a potential client in China, or if we are discussing investor relations with co-workers in India, or even if we’re having a general board meeting with executives in Canada, the Internet has made it extremely easy to make this type of communication possible. Because of the Internet, the world of the conference call has forever been changed.

POPULARITY IS GROWING

Ever since the Internet allowed for such communication, the idea of a conference call has grown dramatically, oftentimes being one of the official forms of communications between business executives. Whether it through a networking program or a video conference calling software, the popularity of organizing a meeting of this type has grown a lot over the past couple years and it will only continue to grow as technology continues to improve.

MOVING PAST CHAT ROOMS AND MESSAGE BOARDS

In our world today, group communication through message boards and chat rooms are just not good enough. If you are communicating through a message board, things may seem a little bit too impersonal, things do not happen in real time, and you will most likely be reading through a lot more useless information than you need to read through. When it comes to chat rooms, things can get a little too jumbled and a little too chatty. Yes, you are communicating with each other in real time, so it is a lot better than a message board, but again, it does not feature any of the personalization and customization that a conference call provides.

VOICE INFLECTIONS

With conference calls, you will be able to understand and use voice inflections. Voice inflections are very important in the world of communication because it helps you understand what someone else is saying and how they are feeling about the given topic. Chat rooms and message boards or any other type of typing interface will not allow you the luxury of doing that. When you are talking to someone, you will want to have a full understanding of their various range of emotions, making it easy for you to reply in a manner that fits the situation.

RELATIONAL VERSUS INFORMATIONAL

Message boards and chat rooms are typically informational, whereas a conference call capitalizes on how relational communication can be. In fact, the informational and relational difference between these forms of communication is the biggest difference you will ever see in the world of communication. If you are looking to make a sale, you will make a sale by forming a relationship with a customer, not by simply relaying information.

In another example of the difference, you cannot simply encourage your employees by simply relaying information to them. You can encourage and motivate your employees by building relations with them, something that chat rooms and message boards cannot do.

OTHER IMPORTANT BENEFITS OF THE CONFERENCE CALL

  1. The sound quality is exceptionally high, meaning that you will hear everything that you need to hear with no confusion or misunderstandings.
  2. You will be able to record your meetings easily for future reference. Many conference call providers allow for you to playback all conversations in a matter of minutes.
  3. Having a great conference call service will save you a lot of money and possibly make you a lot money as well. You should never sacrifice good communication because of money. There are plenty of pricing options available for you to consider.

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Continue reading “The Conference Call Bringing Your Business into the 21st Century”

Serbia Conference Calls made easy with Serbia Toll Free access number

International Conference Call Serbia
Serbia Toll-Free Conference Call

Hosting or attending a conference call from Serbia is as easy as dialing a Serbia Toll Free access number.

No matter where the Serbia conference call host or participant is located, be it Belgrade, Kraljevo, Novi Pazar, Leskovac, Subotica, Cacak, Zemun, Novi Sad, Niš, or any other location in Serbia, local toll-free conference call access from Serbia is available through aitelephone.

As with many countries, Serbia based businesses outsource their international conference call requirements to companies like aitelephone.com because there are virtually no Serbia national global conference call companies to be found.  Serbia Telecommunications.

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Get your Global Virtual Number for Easy Calling

Worldwide Virtual Numbers + International Conference Calls
Worldwide Virtual Numbers + International Conference Calling

Are you working within a Multinational Company looking for a feasible mode of communication that is not only feature rich but is also cost effective?

Is International conference calling with clients in diverse geographic locations a need of your business?

If any of your answers are yes then we shall discuss how you can make use of Global Virtual numbers that are meant for small, medium and large scale businesses.  As a complement to international call forwarding, you can have a business class international conference call collaboration tool to round out your global communication arsenal.

Since effective communication is the need of every business, it becomes vital to have proper communication channels. With a Global Virtual Number, distances do not really matter. This all shrinks the globe and makes all geographic locations that much more accessible.

To any of the domestic or international plans available for calling; the feature for Virtual Phone Number can be added easily by making a visit to the online account.

It is here, where you need to select the area code that are available in the country where you desire to own a virtual phone line.

The prices of the Virtual Phone Number are quite reasonable and they can be seen as the perfect solution for communication needs of every business.

There are many companies that are offering the service of cheap Global Virtual Number. Among those Aitelephone is undoubtedly a brand name. This is a recognized option through which you can draw the benefit of low rates and high quality.

There are calling plans from which you can see one that matches with your current requirements. So what are you waiting for? Solve the problem of communication today by joining hands with Aitelephone.

International Conference Call China – China 400 Local Number

aitelephone.com does offer the China 400 Toll Free access number with the international conference call plan.

International Conference Call China 400 numbers
International Conference Call China

Are there Toll Free numbers for use inside China? Of course there are. With all of the unbelievable commerce taking place in China over the past 20 years, China has become a highly technically advanced society.  Thus, China businesses have had China Toll Free numbers for a long time.

However, there is one type of China Toll Free number that is relatively new.  It’s the China ‘400’ number.  Unlike a normal China Toll Free number, the ‘400’ number works from China Mobile phones throughout mainland China. Previous to the advent and approval by the China government of the China 400 number, China mobile phones could not access a normal China business Toll Free number.

Differences between 800 and 400 numbers in China:

800 Toll Free numbers are accessible to landline users only in both North and South China.

The China Number Type is accessible to all landline and mobile users regardless of the callers’ mainland China location or type of device used, fixed or mobile.

As mentioned, normal China Toll Free numbers cannot be accessed when the caller is using a China Mobile phone.  In addition, the traditional China Toll Free numbers are geographically specific.  Meaning that if the caller is in Northern China, they must use a North China Toll Free number.  If in South China, they need use the South China Toll Free number.

aitelephone.com does offer the China 400 access number with the international conference call plan.

View more details about China conference calls here

Benefits of modern conference call service

Conference Call USA
Benefits of Modern Conference Call service

Conference call service is not a new technology. It has evolved over many years and become better.

In the beginning, the services of an operator were required to host a conference call. But as technology developed, the human element was reduced to a minimum.

Conference call service has become fully automated, unless an operator is needed.  It requires entering just a Toll Free phone number and an access code for the host and participants to be instantly connected together.

This collaboration tool has evolved into a very useful service for conference calls where the participants are located inside the U.S.. It is called conference call USA.  For ‘international conference calls‘ it’s the International Conference Call plan.

The call quality has also seen tremendous improvements with the onset of the latest technologies. You can talk to a person present on the other side of the world and you will not notice any difference. With crystal clear sound and highly reliable connections, you can instantly connect to any part of the world without any issues. Innovations such as fiber optic cables and voice transmissions at very high speeds have also contributed in this communications revolution.

Making a conference call USA is easy. It’s automated so no operator is needed to initiate conference calls. A toll-free number is provided to all the attendees, with the scheduled time set by the host of the call. At the scheduled time, each member dials the toll-free number and enters the passcode at the voice prompt.

Conference call service is a simple and safe process which is being used by companies all across the world. Since there are no monthly fees, this makes it very cost effective as you will pay for your actual usage with no monthly fees or activation fees and no minimum monthly usage requirement. Learn more.

Benefits of international call forwarding

For companies who want to expand their presence in different countries, it is important for them to have an international call forwarding service.

By providing a customer with a local number within his or her country, you will create a local phone presence and will allow your customers to interact with you easily.

After all, what consumer or future customer wants to buy from a company that requires making an ‘international call’ to ask a question or order a product?  That is why it is a superior sales strategy to offer potential or existing customers a ‘local’ access number in their country.  That local phone number will then redirect their call to you in ‘any’ country and to any type of phone, mobile or landline.

For example, your company could be located in Singapore but you have customers in the UK.  You can own a UK local number and the calls would be redirected to your phone in Singapore (or any country).

By having call forwarding through international toll free or local numbers for each country, you can easily create a local presence. Customers will also be happy to see a number which looks familiar to them, for example if you owned a UK virtual number the dialing syntax would be exactly the same as any other UK local number.

Using an international call forwarding facility does not require on your part to have a local office or local employees to take calls. What it requires is that all the calls are redirected to a number of your choice. This redirecting to a number can be in any form – a cell phone, voice mail, office phone or a call center even fax machine, VoIP or PBX.

Included with your call forwarding number will be a private online account login facility which allows you to change the ‘ring to’ number to which all calls are redirected in the event you need to change it.  For example, change it from a landline in the daytime to a mobile phone in the evening.  The changes occur in real-time.

The process is very simple – when a customer dials a local international virtual number, his call is automatically redirected to a number which you have designated to receive such calls.  The caller ID is also displayed and the caller can hear a local ring tone instead of a ring tone of the ‘ring to’ country.

But there are some complications also in this which you will have to overcome, such as linguistic and time differences. Your call center may be present on the other side of the world, receiving the calls at night at your ‘ring to’ number when it may be daytime on in the callers time zone. Also, calls could be handled by operators who speak different languages. Still, having an international virtual call forwarding number is much cheaper than maintaining a brick and mortar location in another country.

Benefits of hosting business meetings through conference call Canada

Canada Conference Calls
Canada Conference Calls

Canada Call conferencing is a specialized Canada/USA Toll Free conference call plan that has streamlined the flow of communication for Canadian companies like never before.

It has provided Canadian enterprises with a very convenient way of collaborating with their associates and customers located within Canada and/or the USA.

One important feature is cost.  This Canada service is priced far below the Canada national services for Toll Free call conferencing. Learn more.

Hosting a business meeting utilizing a Canada conference call has also resulted in huge savings in terms of money and time for Canadian enterprises of all sizes. One of the major benefits is that the conferees can be located in Canada OR the U.S.

Hosting a conference call works well not only for internal meetings but also with existing clients, business partners, investors, marketing, negotiating business transactions, etc, through various exciting features of conference call Canada.

Audio conference calls also ensure that important decisions are instantly communicated to all the concerned, whatever part of Canada they may be located in. This is also a very cost-effective way to train key personnel located in different locales regarding policy changes and new product announcements for sales staff and support people.

Due to crystal clear sound quality and reliability, the ‘Canada conference call‘ is a painless strategy for collaboration with geographically diverse attendees. Conference calls can be recorded for future reference via an MP3 file, important decisions and commitments made or agreed to can be recorded.

Conference call Canada has become a very important tool in modern business communication which every company has access to and can benefit from.

If you have conference call participants in other countries beyond Canada and the US, you can have toll-free access in 105 countries using the Expanded Global Conference Call Plan located here.  Canada toll-free rates on this plan, 2.6¢ per minute.

Achieving success in business through conference call

It is also an important way to interact with clients while negotiating, you are able to make quick real time changes to close lucrative deals which otherwise may have been lost to competitors.

Achhieving sucess in business through conference calls
Success using Conference Calls

Conference calls have emerged as an important component of modern business strategy. Compared to the times when it was considered to be a useless expense, conference calling has become a vital tool for business worldwide.

Conference calling allows the participants to gauge the reactions of the other parties while making important business decisions. It is also an important way to interact with clients while negotiating, you are able to make quick real time changes to close lucrative deals which otherwise may have been lost to competitors.

While conference calls are really very beneficial to a business, there is an expense. It must be kept in mind that each and every penny that you spend on a conference call may ultimately become a future profit.  One aspect of the ‘savings’ versus the expense of a conference call is No air travel, no hotels, no time away from the office.

You can start by making a list of your needs and then go hunting for a company that matches these needs. Then you can gather information abut different conference call companies who can offer you good service at competitive costs. This will help you in selecting the right company. Important things to look out for while selecting a good conference call company are:

  • Facility must provide 24/7 operator assistance
  • Toll Free international access numbers must be provided to accommodate your participants in other countries
  • There must be a recording feature that enables download of free MP3 files
  • Conference call company network must be PSTN (public network), not VoIP for good line quality

Benefits of hosting meetings using international conference calls

 

Benefits of hosting meetings using international conference calls
Hosting international conference calls

International conference calling is a much less expensive venuw for conducting a business meeting in comparison to holding face-to-face meetings. Consider the money spent on international airline travel, hotels, travel in taxis and outside meals plus time away from the office for all involved.  All for a meeting that could have been easily accomplished through a conference call.

Of course, sometimes a face-to-face meeting cannot be avoided.  But reports from customer suggest that ‘many’ of their important meetings can be handled via an international conference call using a telephone and also sharing documents through the Web.

As per the estimates of the American Express Bank’s Global Business Travel Index of 2010, the approximate average cost of international business travel is about US $ 3,000/- plus some other small expenses usually involved in long distance traveling. If we consider this figure and take an example of a small business meeting of just 4 people, the total cost will be in excess of about US $ 12,000/-.

Just consider the case of a large company where international business meetings are very frequent, with lots of participants from different countries. The total costs will not be in thousands but could be in tens of thousands of dollars.

In comparison, the cost of international conference calling will just have the costs of call usage per minute per participant. The call rates may vary as per the call rates in different countries to which each participant belongs to. But all the extra costs in terms of time and money such as round trip airfare, hotel rooms cost, meals cots, transportation, etc will be completely eliminated.

Hence, before embarking on your next international business meeting, consider using an international conference call and the benefits of hosting meetings using international conference calls.