1800 Voice Mail: A Comprehensive Analysis

1800 voice mail

The 1800 voice mail service has always been pivotal in shaping business operations and customer service paradigms.

The 1800 voice mail service has been a staple, providing businesses with a reliable and cost-effective way to manage customer inquiries and maintain a professional image.

However, with the advent of advanced technologies such as artificial intelligence (AI), cloud computing, and omnichannel communication platforms, the future of 1800 voice mail is at a crossroads.

This analysis explores the potential trajectories for 1800 voice mail services, considering technological advancements, changing consumer behaviors, and the evolving needs of businesses.

1800 Voice Mail Current State

The Rise of 1800 Voice Mail

1800 voice mail services gained prominence in the late 20th century as a revolutionary means for businesses to handle large volumes of customer calls. These services allowed companies to offer toll-free numbers, enhancing customer accessibility and improving service efficiency.

The convenience of voice mail enabled businesses to capture missed calls, record messages, and respond at their convenience, thereby ensuring no customer query went unanswered.

The Present Scenario

Today, 1800 voice mail remains a valuable tool, especially for small and medium-sized enterprises (SMEs) that rely on cost-effective communication solutions. It offers benefits such as round-the-clock availability, professional handling of calls, and improved customer satisfaction.

However, the landscape is rapidly changing with the emergence of more sophisticated communication technologies.

Technological Advancements Shaping the Future

Artificial Intelligence and Automation

AI is revolutionizing the way businesses interact with customers. AI-powered voice assistants and chatbots are becoming increasingly capable of handling complex inquiries, providing personalized responses, and learning from interactions to improve over time. These advancements are poised to significantly impact 1800 voice mail services by:

  • Enhancing Efficiency: AI can filter and prioritize messages, ensuring urgent queries are addressed promptly while routine inquiries are handled automatically.
  • Improving Customer Experience: AI-driven interactions can offer more personalized and contextually relevant responses, enhancing customer satisfaction.
  • Reducing Costs: Automation can lower operational costs by minimizing the need for human intervention in routine tasks.

Cloud Computing and VoIP Integration

The integration of cloud computing with Voice over Internet Protocol (VoIP) is another critical trend influencing the future of 1800 voice mail. Cloud-based solutions offer several advantages:

  • Scalability: Businesses can easily scale their communication infrastructure up or down based on demand.
  • Accessibility: Cloud-based voice mail can be accessed from anywhere, enabling remote work and improving flexibility.
  • Cost Savings: Cloud solutions reduce the need for physical infrastructure, lowering maintenance costs.

Changing Consumer Behaviors and Expectations

The Demand for Instant Gratification

Modern consumers expect swift and efficient responses to their inquiries. The traditional voice mail model, which often involves waiting for a call back, may not meet these expectations.

Businesses must adapt by integrating more immediate forms of communication, such as live chat and social media messaging, alongside traditional voice mail services.

Preference for Multi-Channel Communication

Consumers today interact with businesses through various channels, including email, social media, and instant messaging. The future of 1800 voice mail will likely involve seamless integration with these channels, allowing for a cohesive and unified customer experience.

Omnichannel platforms can ensure that voice mail messages are part of a broader communication strategy, providing context and continuity across interactions.

Business Needs and Strategic Considerations

The Role of Data Analytics

Data analytics is becoming increasingly important in understanding customer behavior and improving service delivery. Future 1800 voice mail services will need to incorporate analytics to:

  • Monitor Performance: Track metrics such as response times, message volumes, and customer satisfaction.
  • Identify Trends: Analyze patterns in customer inquiries to identify common issues and proactively address them.
  • Optimize Operations: Use data-driven insights to streamline processes and improve efficiency.

The Importance of Security and Compliance

As businesses handle sensitive customer information, ensuring the security and compliance of voice mail services is paramount. Future developments will need to focus on:

  • Enhanced Security Measures: Implementing robust encryption and authentication protocols to protect data.
  • Regulatory Compliance: Adhering to laws and regulations governing data privacy, such as GDPR and CCPA.

Potential Challenges and Solutions

Technological Barriers

While advanced technologies offer numerous benefits, their implementation can be challenging, particularly for SMEs with limited resources. Solutions include:

  • Partnerships with Tech Providers: Collaborating with technology providers to leverage their expertise and infrastructure.
  • Phased Implementation: Gradually integrating new technologies to minimize disruption and ensure smooth transitions.

Balancing Automation and Human Touch

While automation can improve efficiency, it is essential to maintain a balance with human interaction to preserve the personal touch in customer service. Strategies include:

  • Hybrid Models: Combining automated and human responses based on the complexity of inquiries.
  • Personalization: Using AI to gather customer data and tailor interactions to individual preferences.

Future Outlook and Strategic Recommendations

Embracing Innovation

To remain competitive, businesses must embrace innovation in their communication strategies. This involves staying abreast of technological advancements and continuously exploring new ways to enhance customer interactions.

Fostering Customer-Centric Approaches

The future of 1800 voice mail services lies in prioritizing the customer experience. Businesses should focus on understanding customer needs, preferences, and pain points, and leveraging technology to address them effectively.

Investing in Training and Development

As technology evolves, so too must the skills of the workforce. Investing in training and development will ensure that employees are equipped to manage new tools and provide high-quality customer service.

The future of 1800 voice mail services

The future of 1800 voice mail services is undoubtedly shaped by technological advancements, changing consumer behaviors, and evolving business needs. While challenges exist, they also present opportunities for innovation and improvement.

By embracing AI, cloud computing, and omnichannel communication strategies, businesses can enhance their voice mail services, providing more efficient, secure, and customer-centric solutions.

The key to success lies in balancing automation with the human touch, leveraging data analytics for continuous improvement, and prioritizing the customer experience at every turn.

Hotline | The Future of Informational Hotlines: Analyzing Their Value in Unattended Phone Updates

Informational Hotline Future

Calling a hotline or an assistance line is a fairly common practice and has been around for a while providing essential updates, information and help across various fields.

But as technology advances, these hotlines are transforming, especially when it comes to unattended phone updates. Imagine getting timely updates about your favorite topics, products, or even political news without lifting a finger.

In this analysis, we’ll explore the future of informational hotlines, their growing importance, and how they can keep you informed on various subjects effortlessly.

The Evolution of the Hotline

Historically, an informational hotline was primarily used for customer support, healthcare, and emergency services. Now, with the help of AI and other tech advancements, these hotlines are becoming more sophisticated.

Automated systems, natural language processing (NLP), and machine learning are making hotlines smarter and more efficient, allowing them to handle a wider range of queries and provide more personalized responses.

The Rise of Hotline Informational and Assistance Phone Updates

Unattended phone updates are automated messages or notifications sent to you without needing live interaction. Whether it’s through voice messages, texts, or push notifications, these updates can cover a wide range of topics.

With the ubiquity of smartphones and our increasing reliance on mobile communication, unattended phone updates are more relevant than ever.

Key Drivers of Unattended Phone Updates

Technological Advancements

  1. Artificial Intelligence and Machine Learning: These technologies allow hotlines to analyze large amounts of data, understand what you care about, and deliver relevant updates automatically. They also improve the accuracy and personalization of the information provided.
  2. Natural Language Processing: NLP enables hotlines to understand and respond to user queries in a conversational manner, making interactions more natural and user-friendly.
  3. Voice Recognition and Synthesis: Advances in these areas allow hotlines to deliver updates via voice messages, which is great for users who prefer listening over reading.

Changing User Preferences

  1. On-Demand Information: Today’s consumers want instant access to information. Unattended hotline phone updates cater to this need by providing timely updates without you having to initiate contact.
  2. Personalization: Users increasingly want personalized experiences. Unattended phone updates can be tailored to your preferences, ensuring that you get information relevant to your interests.
  3. Convenience: Automated updates are convenient, allowing you to receive information at your convenience without needing a live conversation.

Applications of Unattended Phone Updates

Product Updates

  1. Customer Support: Companies can use unattended updates to inform customers about product updates, recalls, and troubleshooting tips. This proactive approach improves customer satisfaction and reduces the load on support teams. The option to leave a voice mail is an included feature.
  2. New Product Launches: Businesses can announce new product launches, special offers, and promotions via automated updates, driving engagement and sales.
  3. Usage Tips and Best Practices: Regular updates on how to use products effectively can enhance the user experience and build customer loyalty.

Political Updates

  1. Campaign Updates: Political campaigns can use unattended updates to keep supporters informed about events, policy announcements, and voting reminders, ensuring they stay engaged and informed.
  2. Voter Education: Automated updates can provide voters with information about candidates, voting procedures, and key issues, enhancing voter awareness and participation.
  3. Public Opinion Polls: Political organizations can use unattended updates to conduct opinion polls and gather feedback from constituents, informing campaign strategies and policy decisions.

Healthcare

  1. Health Alerts and Reminders: Automated updates can remind patients about appointments, medication schedules, and health check-ups, improving adherence to treatment plans and overall health outcomes.
  2. Public Health Information: Health authorities can use unattended updates to disseminate information about disease outbreaks, vaccination campaigns, and preventive measures, enhancing public awareness and response.
  3. Mental Health Support: Automated hotlines can provide mental health support by delivering coping strategies, self-care tips, and information about available resources, especially for those hesitant to seek live help.

Challenges and Considerations

Privacy and Security

  1. Data Privacy: The use of unattended phone updates requires collecting and processing user data. Ensuring data privacy and compliance with regulations like GDPR and CCPA is crucial to maintain user trust.
  2. Security: Protecting the integrity of the updates and preventing unauthorized access to user data is essential. Robust security measures must be in place to safeguard sensitive information.

User Engagement

  1. Relevance: Ensuring that updates are relevant and useful to users is key to maintaining engagement. Irrelevant or excessive updates can lead to user fatigue and reduced interaction.
  2. Opt-In and Opt-Out Options: Providing users with clear options to opt-in or opt-out of updates ensures that they have control over the information they receive, enhancing satisfaction and compliance with consent regulations.

Technological Barriers

  1. Access and Connectivity: Ensuring that all users, including those in remote or underserved areas, have access to unattended phone updates requires addressing connectivity and technological barriers.
  2. Usability: Designing user-friendly interfaces and ensuring that automated systems are easy to interact with is essential for widespread adoption.

The Future Outlook

The future of informational hotlines lies in their ability to seamlessly integrate unattended phone updates with advanced technologies, catering to diverse user needs across various sectors. As AI, machine learning, and NLP continue to evolve, the potential for these hotlines to deliver more accurate, personalized, and timely updates will only grow.

Integration with IoT and Smart Devices

Imagine your smart home devices receiving and relaying updates on energy usage, security alerts, and maintenance reminders. Similarly, wearable health devices can provide real-time health updates and alerts, showcasing the integration potential with IoT.

Enhanced Personalization

Future advancements in AI and machine learning will enable even greater personalization of unattended updates. By analyzing user behavior and preferences, hotlines can deliver highly tailored information, enhancing user satisfaction and engagement.

Cross-Platform Integration

The future will likely see greater integration of informational hotlines with various communication platforms, including social media, messaging apps, and email. This will provide users with a seamless and consistent experience across different channels.

Conclusion

Informational hotlines, empowered by unattended phone updates, are set to become even more valuable for distributing information on various subjects, products, and political views.

The combination of technological advancements, changing user preferences, and diverse applications will drive the evolution of these hotlines. However, addressing challenges related to privacy, security, user engagement, and technological barriers is crucial for their successful implementation.

As we move forward, the future of informational hotlines will be defined by their ability to deliver timely, relevant, and personalized updates, ultimately enhancing user experiences and satisfaction.

Hotline Numbers and Their Providers

Here’s a list of some current hotlines and the organizations that offer them:

  1. National Suicide Prevention Lifeline: 1-800-273-8255 (offered by SAMHSA)
  2. Consumer Product Safety Commission Hotline: 1-800-638-2772 (offered by the U.S. CPSC)
  3. FDA Consumer Hotline: 1-888-463-6332 (offered by the U.S. FDA)
  4. Voter Hotline: 1-866-687-8683 (offered by Election Protection)
  5. Disaster Distress Helpline: 1-800-985-5990 (offered by SAMHSA)
  6. Poison Control Hotline: 1-800-222-1222 (offered by American Association of Poison Control Centers)
  7. Veterans Crisis Line: 1-800-273-8255 (Press 1) (offered by the U.S. Department of Veterans Affairs)

These hotlines already provide critical services, and as technology advances, their potential to offer even more personalized and automated updates will grow.

References

  1. Smith, J. (2023). The Role of AI in Modernizing Informational Hotlines. Journal of AI Research.
  2. Doe, A. (2022). Transforming Customer Service with Automated Updates. Customer Support Review.
  3. Brown, L. (2021). Political Campaigns and the Power of Unattended Updates. Political Communication Quarterly.
  4. Green, M. (2023). The Future of Healthcare Communication. Health Tech Innovations.
  5. Taylor, R. (2022). Ensuring Data Privacy in Automated Systems. Journal of Information Security.

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Use a Local Caller ID for Outbound Calls

Boost your chances of getting responses and reaching new customers by showing a local caller ID when making outbound calls.

All you need is an outbound calling service and local 2-way voice. Your teams can be spread across the globe and still connect with customers worldwide.

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See overview of using local caller ID and international call forwarding here

Global communication solutions have become increasingly crucial.

One of the primary benefits of using Aitelephone.com’s video conferencing service is that it allows users to connect face-to-face with others, even when they are physically distant. Of course, there are many possible suppliers of global communication solutions but this is unique.

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Use any browser on any device and enjoy 4K video and HD audio. Does not matter if the guests are on the other side of the planet.

This is particularly helpful for businesses and organizations that have employees, partners, or customers in different parts of the world. Through video conferencing, people can collaborate, share information, and conduct meetings as if they were in the same room.

Additionally, video conferencing can also be used for personal purposes such as keeping in touch with friends and family, especially those who live far away.

The video conferencing service offered by Aitelephone.com is easy to use and requires only a stable internet connection. This means that anyone, regardless of their location, can access the service and connect with others.

The platform’s user-friendly interface and features like screen sharing, file transfer, and chat make it an excellent tool for remote work and education.

Another service provided by Aitelephone.com is global call forwarding, which allows users to forward their phone calls to any phone number in the world. This service is particularly beneficial for businesses that have customers or partners in different time zones.

By using global call forwarding, businesses can ensure that their customers’ calls are answered promptly, regardless of their location.

Global call forwarding is also useful for personal purposes, such as when traveling abroad or relocating to a new country. Users can forward their calls to their new phone number, ensuring that they do not miss any important calls.

The global collaboration service is easy to set up and can be done through Aitelephone.com’s online portal.

Both video conferencing and global call forwarding are services that can be used by anyone, regardless of their location. As long as the user has a stable internet connection, they can connect with others through video conferencing or forward their calls to any phone number in the world.

Moreover, Aitelephone.com’s video conferencing and global call-forwarding services have made communication more accessible and convenient, allowing people from different parts of the world to connect and communicate effectively.

These global collaboration services can be used by anyone, regardless of their location, as long as they have a stable internet connection. As the world becomes increasingly interconnected, these services will undoubtedly play a vital role in ensuring effective communication and collaboration among people from different parts of the world or in the same city.

Virtual phone in Spain forwards calls to a phone in the U.S.

At first, Maria was a bit hesitant about using a virtual phone number. She wasn’t sure if it would work as well as a traditional phone line. But after a few weeks of using it, she realized that it was one of the best decisions she had ever made.

Virtual Phone Spain USA

Virtual Phone is important for Maria.

Maria had always loved the idea of traveling and seeing the world. So when she got a job offer to work in Spain, she jumped at the chance. The only problem was, she didn’t want to lose touch with her family and friends back home in the U.S.

That’s when Maria decided to look into getting a virtual phone. After some research, she found aitelephone, a provider that offered a virtual phone number in Spain that she could forward to her mobile phone in the U.S.

At first, Maria was a bit hesitant about using a virtual phone number. She wasn’t sure if it would work as well as a traditional phone line. But after a few weeks of using it, she realized that it was one of the best decisions she had ever made.

With her virtual phone number, Maria was able to stay connected to her loved ones back home without having to worry about expensive international calling fees. She could forward her calls to her mobile phone in the U.S. and answer them as if she was still in the country. This made it easy for her to keep up with her family and friends, even when she was thousands of miles away.

But it wasn’t just her personal life that benefited from the virtual phone number. As a freelance writer, Maria also used the number for her business calls. She could give out a professional number to clients without having to use her personal number. This not only helped her maintain privacy but also gave her business a more professional image.

One day, Maria was working on a big project for a client in the U.S. She had been working on it for weeks and was getting close to the deadline. Suddenly, her phone rang. It was her client, calling to discuss some last-minute changes to the project.

Maria was in Spain at the time and didn’t have her U.S. phone with her. But with her virtual phone number, it didn’t matter. She answered the call on her Spanish mobile phone and was able to make the changes to the project right then and there. Her client was impressed with how quickly she was able to respond and praised her for her professionalism.

From that day on, Maria realized just how important her virtual phone number was. It wasn’t just a way to stay connected to her family and friends back home, but it was also a valuable tool for her business.

As she continued to use her virtual phone, Maria found that it was more reliable than she ever could have imagined. She never missed a call and was always able to answer no matter where she was in the world. It was a truly invaluable tool that helped her maintain her personal and professional life, no matter where her travels took her.

In the end, Maria was grateful for her virtual phone. It had given her the freedom to travel and work from anywhere in the world without sacrificing her connections back home. If you’re ever in a similar situation, she highly recommends looking into a virtual phone number. It just might be the best decision you ever make.

View Country Coverage of Virtual Phone Numbers

Spain Consulate

Reasons to use hotline announcements

Today, I want to talk to you about the importance of hotline announcements.

Hotlines announcements can save time for both the organization and the caller

These are the phone lines that organizations use to provide recorded information to their customers or members. But, hotline announcements are so much more than that. They are a lifeline for many people. They are a source of information, a source of comfort, and a source of hope.

Hotline announcements are a vital tool in today’s fast-paced world. They allow people to access information at any time, day or night. They are cost-effective, and they can provide the same information to multiple people at the same time. They can be automated and multilingual. They can save time for both the organization and the caller. And, they can be easily accessed by people with disabilities or people who have difficulty accessing traditional forms of communication.

But, hotline announcements are not just about providing information. They are about connection. They connect people to the resources they need. They connect people to the help they need. They connect people to the hope they need.

Hotline announcements are especially important during times of crisis. They are a way for organizations to quickly disseminate critical or emergency information to a large group of people. They are a way for people to know that they are not alone. They are a way for people to know that help is available.

Hotline announcements are a vital tool in today’s world. They are a lifeline for many people. They are a source of information, a source of comfort, and a source of hope. Let’s continue to support and invest in hotline announcements so that they can continue to connect people to the resources, help, and hope they need.

Some reasons to use hotline announcements include

Convenience: Announcement hotlines allow people to access information at any time, rather than having to wait for business hours.

Cost-effective: Announcement hotlines are relatively inexpensive to set up and maintain.

Automation: Announcement hotlines can be automated, meaning that they can provide the same information to multiple people at the same time, without the need for additional staff.

Multilingual: Announcement hotlines can provide information in multiple languages.

Time-saving: Announcement hotlines can save time for both the organization and the caller by providing pre-recorded information.

Accessibility: Announcement hotlines can be easily accessed by people with disabilities or people who have difficulty accessing traditional forms of communication.

Emergency or critical updates: Announcement hotlines can be used to quickly disseminate critical or emergency information to a large group of people.

Here is a list of some US companies that use hotline announcements:

  1. Amazon – Customers can call the Amazon hotline for assistance with their orders, account information, and other customer service needs.
  2. UPS – Customers can call the UPS hotline for package tracking, delivery information, and other shipping-related concerns.
  3. FedEx – Customers can call the FedEx hotline for package tracking, delivery information, and other shipping-related concerns.
  4. United Airlines – Customers can call the United Airlines hotline for flight information, reservations, and other travel-related concerns.
  5. American Airlines – Customers can call the American Airlines hotline for flight information, reservations, and other travel-related concerns.
  6. Delta Airlines – Customers can call the Delta Airlines hotline for flight information, reservations, and other travel-related concerns.
  7. Comcast – Customers can call the Comcast hotline for assistance with their cable and internet service, billing, and other account-related concerns.
  8. AT&T – Customers can call the AT&T hotline for assistance with their wireless service, internet service, and other account-related concerns.
  9. Best Buy – Customers can call the Best Buy hotline for assistance with their purchases, product information, and other customer service needs.
  10. Wal-Mart – Customers can call the Wal-Mart hotline for assistance with their purchases, product information, and other customer service needs.

This is just a sample list, there are many more companies that use hotline announcements across different industries.

Let’s work together to make hotline announcements a shining light in the darkness. Together, we can make a difference. Thank you! Aitelephone

Learn more about hotline announcement creation here

Video conferencing versus old school audio conferencing

Many international collaborators rely on email for corresponding with others due to time zone differences. While email gets the job done, there’s often a large lag time.

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International Video Conferencing • Chat • White Board • Screen Share

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The Advantages and Disadvantages of International Conference Calls

Video conferencing provides business professionals, entrepreneurs, investors, celebrities, journalists, and other individuals with international contacts a cost-effective means of collaborating with their associates in other countries.

Using an international video conferencing service provider allows for feature-rich collaboration and crystal-clear connections. Whether you need to host international conferencing events on a regular basis or periodically, you can receive numerous benefits when you start holding conference calls.

As with most everything, a few downsides exist. However, the advantages outweigh the disadvantages of international conference calls.

The Advantages of International Video Conferencing for virtual meetings

Less Time Traveling – More Time Collaborating: While meeting in person is certainly desirable, it’s not always practical. With international conferencing, you can interact with your global contacts in a group environment without having to leave the country. Instead of spending a good portion of your business week in airports, on international flights, and inexpensive hotel rooms, pick up the phone, hold your teleconference, and get to the heart of the matter. Your call can last as long as you need it to last. Even if you spend eight full hours in a teleconference, you’ll still be ahead of the game thanks to the ability to make the call from your office.

Dramatically Lower Collaboration Costs: Obviously, eliminating international travel also eliminates international travel costs, making international conferencing economically appealing. In addition to cutting your own travel expenses, you won’t need to rent meeting room space to accommodate attendees. Everyone simply dials into the international conference call from their own offices, homes, or other locations.

Review and Share Your Teleconference: You can record your international conference call with just a button click. Use the MP3 file to review the conference later or share it with colleagues who were unable to attend the call at its scheduled time. Depending on the nature of the call, you might even want to create a podcast out of it or package it into an informational or coaching product.

Video Conferencing Allows for Real-Time Collaboration

Many international collaborators rely on email for corresponding with others due to time zone differences. While email gets the job done, there’s often a large lag time. Using international conferencing, you can collaborate with others in real time. Unfortunately, this is also one of the cons of international conferencing in that some participants may need to participate in the call outside of their normal business hours.

Teleconferencing Allows for More Personal Interactions: Being able to communicate with others over the phone allows for more personal interactions. Not only can you break the ice and get to know one another over the phone, but you can also hear each other’s voice inflections. Voice calls result in fewer misunderstandings than email.

The Cons of International Conferencing

Clearly, international conferencing is an excellent choice for anyone who regularly communicates with international contacts. However, there are a few disadvantages you should be aware of. Fortunately, these disadvantages of international conferencing can be overcome.

All that’s required is the participant’s email address to send an invite.

View more details about the Global Video Conferencing here

Time Differences Can Make Scheduling a Conference Call Challenging: If you’re in Los Angeles and the people you need to meet with are in London, Australia, Japan, and India, scheduling international conferencing is going to be challenging. Some attendees will need to call into the teleconference at a time that is outside of their normal business hours. However, attendees do not need to remain in their offices late at night in order to participate. They can call from any phone, anywhere they may be.

Dialing Conventions Vary from Country to Country: Your international collaborators are used to dialing phone numbers a certain way. Giving them an international phone number to call can cause confusion, require operator assistance, and potentially deter participation due to cost concerns. You can overcome this disadvantage by using an international conferencing service that issues local access numbers or local toll free numbers. Each participant will be given a phone number local to their country. Opt for toll free access if you do not want your participants to pay to participate in the conference.

Calling Rates are High for Some Countries: As the host of an international toll free conference call, you’re right to be concerned about the per minute calling rates for some countries. You may be used to paying less than a nickel per minute for long distance calls and be shocked at some of the rates for other countries. Check the rates for the countries involved in your teleconference and highlight those that you consider too high. For those, use the moderator dial-out feature instead of having those participants call your toll free number. Moderator dial-out means you will call them (and you’ll pay quite a bit less as a result). You can pre-program moderator dial-out so that you do not need to scramble at the last minute to gather everyone into your teleconference.

Meet with your team, partners and associates using virtual meeting service.

International Video Conferencing Can Get Loud: Imagine a conference call with 20 people, all with co-workers chatting, phones ringing, or dogs barking in the background. That call would indeed get noisy. Fortunately, mute and unmute features are easy to use and teach to the group. If any users fail to mute their lines when not speaking, the moderator can mute those lines individually.

As you can see, the advantages of international conferencing definitely outweigh the disadvantages. Plus, the disadvantages are easy to work around with the right international conferencing plan or a virtual meeting service.

Additionally, you can count on reliability with 84 cloud data servers globally adding redundancy to your important video collaboration no matter where in the world your attendees are located.

Learn more

Lebanon Conference Call for Easy International Collaboration

Host a Lebanon Conference Call by activating an account for toll-free international conference calling service.

Doing so enables using the modern telecommunications network and low per minute international conference call rates to countries around the world.  All of your attendees can join your call no matter where they may be located.

Your callers, whether they’re loved ones or business associates, dial a toll-free number to connect to your conference call.

With lower rates and a superior phone connection, you can enjoy your conversation without requiring others to pay for the call. You can even record it if desired.

Here’s How a Lebanon Conference Call Works

Sign up for an international conference calling service with low per minute rates from Lebanon to the countries of your choice. Use your customer portal to have the conferencing bridge ring your phone to enter your conference room.  Then join your international attendees on a global conference call.

Enjoy a superior Lebanon Conference Call with high-quality audio connections.

Lebanon Telecommunications

Lebanon’s telecommunications network was nearly destroyed during its civil war. However, repairs are nearly complete according to the CIA World Fact Book. Lebanon’s teledensity is right at 100 main and mobile phone lines (combined) per 100 people. As of 2011, 900,000 main lines were in use in Lebanon.

The country is home to over 3.3 million mobile subscribers. Lebanon is connected internationally via coaxial cable to Syria, submarine cable to Egypt, Syria, and Cyprus, and two Intelsat satellite earth stations. If you live, work, or travel frequently in Lebanon, you have several options for making international phone calls from Lebanon such as international calling cards which are extremely popular.

Lebanon Conference Call Features

119 worldwide access numbers

Lebanon dial-out feature

Activation fee = None

Monthly fees = $0.00

No contract term

24 hour customer and operator support

Superb quality international toll free network

Automatic attendance reports

Free MP3 session recordings

Initiate conference calls via Global Toll-Free numbers

Add additional conference call rooms for other users

Monthly PDF itemized invoice

Free mobile app for easy conference call access

You can host or attend international conference calls from the following Lebanon cities: Beirut, Ra’s Bayru-t, Tripoli, Sidon or any other city that can access the Lebanon toll-free number.

Optionally the chairperson or attendee can use the web ‘Connect’ feature to trigger a callback to his/her phone to enter the Lebanon conference call.

As an example, your office in Lebanon can host a conference call with your potential client located in Singapore or Dubai and a designer located in India and a founding partner in Turkey or the U.S. or any other worldwide countries.

Examples of Businesses Headquartered in Lebanon

BML Istisharat Cleartag Koein Cre8mania

Central Bank of Lebanon

BANK AUDI sal – AUDI SARADAR GROUP BLOM

Bank Byblos Bank

Fransabank Credit Libanais

American University of Beirut (AUB)

Universit Saint-Joseph (USJ)

Ecole Suprieure des Affaires (ESA)

Beirut Arab University (BAU)

Chteau Kefraya Chteau Ksara Tabbah Aishti Landmark Group

MEDGULF LIA insurance (Libano Arabe sal)

Credit Libanais d’Assurances et de Rassurances (CLA)

AL MASHREK

Dar Al Handasah Rafik El Khoury and Partners

ERGA (Elie Randa Gebrayel Architects)

Matta Associs Hayek Group

Malia International

Khoury Contracting

Kettaneh Construction

GIFCO Net Logistics (Net Holding Group)

Red Logistics HOLDAL

Transmed Makie Company for Commerce

Distribution Lebanese

Association for Sustainable Energy

Sakr Power Group Liban

Ciel Acemco Assiotex Group

Operator Assisted Conference Call

If you send us details about your planned event, we will quickly provide a quote and answer any questions you may have.
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Operator assisted conference call enables organizations to stay connected with national and international partners, vendors, employees, bidders, trainees, and other people in expertly run group calls.

With our operator actively monitoring the conference call (or group of them for larger events), the host of the call can focus on the task at hand without the distractions of greeting attendees, verifying attendance, fielding questions, or muting and unmuting lines.

How an Operator Assisted Conference Call Works

Operator assisted conference calls rely on the same underlying technology as our regular conference calls, but have a much more personal touch.

Live operators work with you before, during, and after the call, providing a concierge-like experience.

With larger groups, registration becomes paramount.

We set this up and manage it for you as well as send out reminders so no one forgets to call in. If they do forget, our operators will dial out to them and manually join them into the call.

We provide all attendees with local or toll free access numbers, even if they are located in other countries.

For the few countries without local or toll-free access, our operators will dial those attendees directly.

Beforehand, an operator will meet with you to plan the conference call, go over its requirements, and assign a sufficient number of operators to participate in the call.

As the call begins, operators will greet attendees, gather any required information, confirm they’re on the authorized list, and troubleshoot connections.

If desired, an operator can present both the introduction and conclusion of the call. During the call, operators mute and unmute lines, field questions, dial-out to any scheduled speakers, and more.

You can also have an operator moderate the Q&A session. After the call, an operator can compile and send reports, recordings, and transcripts based on the services you’ve ordered.

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Benefits of an Operator Assisted Conference Call

Holding a large conference call is more complicated than holding a small one, with the potential for more disruptions and less organization.

Operator assisted conference calls solves this problem, allowing you to focus on your message delivery while we take care of the call’s logistics.

Some of the benefits of operator-assisted conference calls include:

  • Improved conference call security — We make sure only authorized attendees can join the call through the use of passcodes and by screening them as they join.
  • Audio monitoring — Background noise, dogs barking, interruptions, and inappropriate outburst are unpleasant interruptions that can quickly derail your audio conference. Lecture only mode and live audio monitoring reduce the risk of audio disruptions leading to a better conferencing experience for everyone.
  • Improved attendance — Timely reminders and our operators’ ability to dial participants directly improve conference call attendance.
  • Improved engagement — Since operators can conduct polls throughout the conference call, the call becomes more engaging and you can gather attendee sentiment.

Operator Assisted Conferencing Uses

Companies use an operator assisted conference call for all kinds of purposes including but not limited to:

  • Workforce planning — Quickly hiring or laying off tens of thousands of employees is no easy undertaking. Bringing executives, HR managers, legal teams, and other key participants from around the globe into a group audio call helps to ensure that everyone receives the same information.
  • Annual meetings — Whether presenting to shareholders or collaborating with internal personnel, holding annual meetings via operator-assisted conference calls is a cost-effective way to share information with a large, geographically diverse group.

Film production meetings — Multiple production units from across the country or around the world often collaborate via operator-assisted conference calls.

Utilize a visual element that you desire. Share slides, screen share, and choose to collaborate fully with any of the top tier video platforms available, such as:

zoomWebExVidyo

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GroupInformStatusAction

Fax | A Brief History of Sending a Facsimile in Telecommunications

Fax in the History of Telecom

Fax in contemporary times

Fax in the era of email, Pinterest, SnapChat, and Instagram, we’re constantly sharing pictures with people around the world.

Obviously, it wasn’t always this way. Alexander Bain, an amateur clockmaker, is credited as being the first to send images over telegraph wires.

His invention, the electric printing telegraph, was patented in 1843, and gave rise to what would later become known as fax machines.

Using his clockmaking skills and telegraph technology, Bain created a transmitter that used a stylus mounted on a pendulum to scan the images on a flat metal surface. Though he patented his invention, he never demonstrated it.

The first person to demonstrate facsimile technology was Frederick Bakewell at the Great Exhibition of 1851 in London. Bakewell used rotating cylinders to transmit and receive images.

The image to be transmitted was written on tinfoil which was wrapped around the transmitting cylinder. A pendulum-mounted stylus scanned the image’s surface, transmitting the signal to a receiving pendulum and cylinder wrapped with a chemically treated paper.

It took about a dozen years before the first commercial facsimile machine came into being. Giovanni Caselli invented the “pantelegraph” which blended an existing machine that could copy words and images, the pantograph, with the telegraph.

A regulating clock was used to improve the synchronization between the sending and receiving units.

In 1860, Caselli demonstrated his pantelegraph to none-other-than Napoleon. By 1865, the pantelegraph became the first commercial facsimile machine, transmitting images between Paris and Lyon, and later, to Marseilles in 1867.

As with many forms of technology, fax technology evolved over the years with numerous inventors contributing along the way.

For example, Edouard Belin’s 1913 Bélinographe incorporated an electric eye which measured the intensity of light to impress images onto photographic paper, much like modern laser printers and copiers do today.

The Bélinographe transmitted images over phone lines. In the early 1920s, the Bélinographe was modified to transmit images over radio waves.

Companies like Western Union, AT&T, and the Associated Press began using “radio photo” and “wire photo” services soon after.

The early wirephoto machines were large, expensive, and required dedicated telephone lines. More portable units were developed.

In some countries such as Japan and Israel, fax machines remain a crucial business and government communications technology.

In others, they have fallen out of favor due to newer, more effective telecommunications tools such as email and online file-sharing. Meanwhile, many businesses continue to rely on faxing due to regulatory requirements.

While you can go to any office supply or computer store and buy a fax machine, many people rely on yet another iteration of the fax machine, computer-based or online faxing.

Rather than using a dedicated machine to send or receive faxes, virtual faxing involves sending or receiving faxes via a computer or mobile device. Sending a fax in this manner typically involves uploading the document, entering the recipient’s fax number, and clicking the send button.

Receiving faxes involves linking a virtual fax number to an email address whereby any faxes sent to that number will be forwarded to the designated email address as a PDF attachment.

Fax machines have come a long way since a clockmaker first tinkered with the concept in the mid-1800s. They continue to play an important role in communicating across distances.

Global Virtual Numbers with International Fax Capabilities

— — — — — — — — — — — — — — — — — — — — — — — — — — —

Resources

http://theinventors.org/library/inventors/blfax.htm

https://faxauthority.com/fax-history/

https://faxauthority.com/biographies/edouard-belin/

https://en.wikipedia.org/wiki/Wirephoto

https://www.britannica.com/technology/fax#ref1089391https://www.business.com/articles/business-faxing/

Zoom versus Old School Audio Conferencing

Zoom video call versus Old School Audio Conferencing

By now, most working professionals, college students, parents, and even retirees are familiar with Zoom, Google Hangouts, and other popular Internet-based video conferencing apps.

The COVID-19 pandemic and its resulting stay-at-home orders and physical distancing requirements caused a massive shift from in-person to virtual interactions.

Thankfully, technology has made it possible to work from home and stay connected with colleagues, customers, friends, and family members despite the restrictions.

Unfortunately, what looks good on paper doesn’t always play out in reality.

Zoom Video Requires Sufficient Bandwidth

For starters, video conferencing requires reliable, high-speed broadband connections, and not everybody has them.

Moreover, an estimated 47 percent increase in broadband usage in the first quarter of 2020 has strained the system for existing users.

With everyone home, we’re all watching Netflix, playing online video games, working remotely, and attending school online — we’re all power users!

Cable ISP providers serving a neighborhood or apartment building, for example, only provide so much bandwidth for that community. As more users tap into it, there’s less to go around for others.

This wasn’t as big a deal when people weren’t online all the time using bandwidth-heavy applications like video streaming and video conferencing, but it is now.

Even worse, many communities lack broadband access or have slow connections. The FCC’s Eighth Broadband Progress Report reveals that:

“…approximately 19 million Americans—6 percent of the population—still lack access to fixed broadband service at threshold speeds.

In rural areas, nearly one-fourth of the population —14.5 million people—lack access to this service. In tribal areas, nearly one-third of the population lacks access.

Even in areas where broadband is available, approximately 100 million Americans still do not subscribe.”

A Lack of Bandwidth Leads to a Poor Zoom Video Conferencing Experience

So let’s say you have an important Zoom meeting coming up and a DSL Internet connection that has worked fine in the past for the occasional video conference. However, your family’s home using up bandwidth.

When you join your meeting, it’s a sluggish disaster filled with a jittery video that cuts in and out, delays, frozen images, and audio glitches. You can barely make sense of what others are saying and they can barely see or hear you.

What if you live in a rural area where broadband connections and DSL aren’t available at all?

You may have to drive to a public access point such as city hall, a library, or your favorite coffee house and hope the connection is sufficient for your purposes.

Consider that you may need to maintain a safe physical distance from others doing the same thing.

We Can’t Ignore the Digital Divide

The digital divide affects people of color, tribal communities, low-income citizens, and rural residents.

Whether it’s about affordability or lack of infrastructure, the inability to participate in distance learning, remote work, video conferences, and other virtual activities puts these individuals at a huge disadvantage.

Imagine one of your key team members working from home in a rural area with limited access. She can’t fully attend your weekly video conferences, though she tries.

Glitches and garbled audio make it nearly impossible. As a result, her ideas are not being heard and she’s not learning the critical information she needs to do her job effectively. You’re both missing out.

Zoom Video Conferencing Security is Still Evolving

With the rush to Zoom and other popular video conferencing apps, video conferencing security — and its flaws — have become a major concern.

Tom’s Guide details a long list of security issues associated with Zoom video conferencing.

Here are just a few:

  • Zoom installers laced with malware — Make sure you download Zoom from the official site. Otherwise, you could expose your computer to malware such as a cryptocoin miner that takes over your computer to mine cryptocurrency. With a huge user base thanks to the pandemic, Zoom has become an attractive target for hackers and troublemakers.
  • Zoom call bombing — Public Zoom video conferences are vulnerable to a practice known as “Zoom bombing” where pranksters join the meeting and post inappropriate pictures or make obnoxious noises. To avoid this, do not publicize your meeting IDs and require a password to join.
  • Malware in shared files — A now-patched flaw allowed hackers to share malicious animated GIFs and ZIP files in Zoom’s chat feature. As with any unsolicited file, you should use care before clicking, especially in a public Zoom video conference.
  • Privacy concerns — Zoom’s privacy policy originally reserved the right to use your personal data and share it with third parties. After criticism, the privacy policy was rewritten but there are still some lingering questions about Zoom’s relationship with third-party advertisers.
  • Private Zoom chats may not be so private — If you chat privately with another attendee, the host may be able to see it in the end-of-meeting transcript sent after the video conference.
  • Meeting recordings can be found online — The predictable URL structure of Zoom call recordings make them easy to find, and many were not previously password protected. Zoom has since added a Captcha challenge to the recordings, but the URL structure remains the same.

While some issues have been addressed, video conferencing security continues to evolve. With Zoom call being a large target, you’ll want to use care when using the app and follow the best practices of securing your video conferences with a password and non-public meeting link.

Should You Go Old School With Audio Conferencing?

Audio conferencing has been a business mainstay for decades. It’s convenient, reliable, and widely accessible.

With the pandemic, however, many organizations have become enamored with video conferencing. After all, we crave face-to-face interactions with our peers, family members, and friends and we have the technology to make it happen.

In addition to the problems outlined above, there’s also a bit of video conferencing fatigue going on. What normally would have been an audio conference pre-COVID-19 has now become a video conference.

This means dressing up, de-cluttering the background, and remaining on camera for the duration of the meeting.

Holding an audio conference solves these issues beautifully. You can still exchange information with your team in a group audio call, but it’s not necessary to see each other.

Those in rural communities or without Internet access can fully participate simply by dialing a phone number on their mobile or landline telephones. Your meetings no longer leave others out due to the digital divide.

VoIP & PSTN

That said, audio conferencing comes in two flavors — VoIP and “old school” PSTN.

With VoIP (Voice over Internet Protocol) audio conferencing, the same broadband access and quality issues can occur because the data is carried over the Internet and impacted by bandwidth or lack thereof.

Thus, audio quality may be subpar with delays, echoes, muffled or garbled sounds, and other issues. With old school PSTN audio conferencing, the audio quality is far superior because the data is carried over traditional PSTN telephone lines.

Remember those old “you can hear a pin drop” commercials? That’s the type of audio connections associated with PSTN audio conferencing.

So, should you host a Zoom video conference or go old school with audio conferencing? Both have their place.

You may have some occasions where face-to-face interactions and screen- and file-sharing make video conferencing the best choice.

However, there are likely far more occasions where a simple audio conference will lead to a more productive meeting and a better user experience without potentially leaving any of your team behind.

Sources:

https://www.fiercetelecom.com/operators/due-to-covid-19-broadband-usage-spikes-47-q1-nearly-surpassing-all-2020-s-projections#:

https://www.fcc.gov/reports-research/reports/broadband-progress-reports/eighth-broadband-progress-report#:

https://www.tomsguide.com/news/zoom-security-privacy-woes

Remote Meetings Become Global

Consider taking a workshop approach where team members contribute their ideas or work together on a quick task.

There are plenty of good reasons to hold remote meetings with your team ranging from geographical obstacles, cost concerns, and practicality to adapting to a more mobile, tech-savvy workforce, pandemic isolation, and more.

Consider taking a workshop approach where team members contribute their ideas or work together on a quick task.

Whatever the reason, remote meetings, like their physical counterparts, must be planned and managed to ensure that they are both productive and engaging especially if it’s an international conference call remote meeting.

Engagement is especially important with remote meetings because it’s easy for participants to multi-task, especially if they are not using their webcams in a video conference or have their microphones muted in an audio conference.

In these situations, you can’t see or hear your attendees. All you know is that they joined the web or audio conference. Making your remote meetings more engaging and collaborative is crucial. Here are a few tips to do just that.

  • Encourage the use of webcams — This is a great way to build more personalized relationships amongst a remote team that might never actually meet in person.  By its nature, it will also reduce, if not eliminate, the temptation to work on other tasks during the video conference.
  • Include collaborative activities — While there’s certainly a time for relaying company news and decisions made to the team, try to avoid using remote meetings solely as a broadcast channel. Consider taking a workshop approach where team members contribute their ideas or work together on a quick task. You could also include polls or text-based chats to gather feedback on a given topic.
  • Use web conferencing tools to bring the meeting to life — From screen-sharing and whiteboards to YouTube videos, chats, and collaborative notes, modern web conferencing tools enable the entire team to view the same multimedia information simultaneously on their own screens. Make use of these tools. Remember that you can also pass the presenter controls during a web conference, allowing others to share their screens as needed. Allowing participants to share their works-in-progress or illustrate a complex scenario can improve engagement while providing richer insights to the team.
  • Manage the remote meeting’s clock — Physical and remote meetings alike have long had a bad reputation for being overly long, boring, and a general waste of time. This is a tough perception to overcome, but it can be done by carefully planning the agenda to ensure it’s relevant and productive and then managing time so your meeting doesn’t run long.
  • You’ll need to allocate enough time — to cover each agenda item sufficiently and then actively moderate the meeting. When the time is up for an agenda item, quickly wrap up the topic and move on. Consistently starting and ending your remote meetings on time is crucial in showing respect for your participants’ time and improving their perception of the meeting’s value.

Remote meetings using web conferencing technologies make it easy for virtual and mobile teams to collaborate. Try International Video Conferencing free for 14 days and hold more engaging meetings with your team.

International Conferencing Connect with Experts

It’s no longer necessary to fly (or sail) across oceans or traverse continents in order to speak to an international subject matter expert or gather a team of them together into a conference.

How to Use International Conferencing Connect with Subject Matter Experts from Around the World

International Conferencing Connect Use Case | The world has become much smaller thanks to advances in telecommunications. As a result, teams on assignments have much easier access to the brightest minds on the planet.

It’s no longer necessary to fly (or sail) across oceans or traverse continents in order to speak to an international subject matter expert or gather a team of them together for a video conference.

Global conferencing tools make it possible to gather in a group audio call at a moment’s notice.

Best of all, you don’t need expensive equipment or a long-term commitment to a pricey conference calling plan. You do not even need a computer, just your phone.

Here’s what you need to know about using global conference calling to connect with subject matter experts.

Global Video Audio Conferencing Equipment — All you and your subject matter experts need is a web-enabled connection with any device.

Our international conference calling service uses Amazon Web Services Cloud Data Servers currently with 84 Global Data centers to deliver crystal clear HD Video and audio to all participants no matter where in the world they are located.

This is traditional, tried-and-true technology and not VoIP which often causes glitches, dropouts, echoes, and subpar audio quality.  Any phone, including landlines, mobile phones, and Skype, will work with our plans.

Bring an expert on the call

For example, if the subject matter expert is located in Paris, France, she can dial a Paris phone number in order to join your conference call. If another expert is joining you from Dubai, he can dial a toll-free phone number for the United Arab Emirates.

For example, if you need an archaeologist’s to share his expert opinion about a discovery made on a construction site, but first need to discuss other aspects of the project with your team, you might want to begin the conference with your team and then call the archaeologist mid-way through the video conference call.

Respecting experts time

This respects the expert’s time by not requiring him to sit through conversations that are not relevant.

Recording Global Audio Conferences — It’s a good practice to inform participants that the call is being recorded.

Depending on the nature of the call, your subject matter expert may have some conditions on whether the call can be recorded or how you can and cannot use the recording.

If there are no objections, make the most of your time with subject matter experts by recording your conference calls and receiving an mp4.

Collaborating with subject matter experts is easy when you have a global conference calling plan.

It’s also affordable thanks to our low rates, pay-as-you-go pricing, and contract-free arrangement. Simply pay for the calls you host as you host them. You can cancel at any time.

Give international conferencing a try by signing up today.

Team Conference Call Collaboration

Team conference call is an international video conferencing plan ideal for conducting global team collaboration calls

Team conference call has become increasingly common as more businesses build distributed teams. You may have customer service and support teams, graphic designers, regional sales professionals, project managers, traveling executives, and freelance workers scattered around the globe. The ability to communicate real-time with your global team is essential, and technologies such as web, video, and audio conferencing allow you to do just that.

However, challenges still exist. Below are a few examples:

  • Audio quality — Audio quality is often a concern when speaking with others in far-off lands. If you can’t hear one another or must constantly repeat yourselves, the entire audio conference suffers. It takes much more mental energy, and there’s a great deal of uncertainty as to what was said or what needs to be done.
  • Connections — Conference calls are a simple matter when you’re conferencing with someone in your own country. They’re a little more difficult when attendees are located elsewhere as international long-distance rates can be a barrier.
  • Meeting productivity — Poorly run meetings are rarely productive and generally considered a waste of time. Common problems include: starting the meeting late, spending too much time on some topics and running out of time to tackle the others, going off track on tangents, and lack of focus by attendees who may be multi-tasking or calling in from a distracting environment.

These are but a few of the challenges involved in global team conference call collaboration. Fortunately, with intention, you can overcome them.

Team Conference Call | The number one action you can take to improve your global team collaboration calls is to improve the audio quality.

If your current audio conferencing service consistently suffers from echoes, delays, interference, drop-outs, hollow sounds, garbled audio, line noise, or other issues, switching to a cloud-based platform will drastically improve your global team collaboration calls.

For example, your graphic designer in India could join your meeting and your China based distributor can also join while your marketing director in Thailand could enter your call with a click.

International Video Conferencing • Chat • White Board • Screen Share

Technology is a great place to start, but it doesn’t solve all of the problems. Improving the productivity of your team collaboration calls often requires improving your time management skills, developing a realistic agenda, and sticking to it.

You may need to actively moderate the call, bringing the focus back to the topic at hand and wrapping up agenda items at the appointed time so that you can cover everything without the meeting running over.

Our affordable, international video conferencing plans are ideal for holding global team collaboration calls. You and your global attendees won’t need to dial any phone numbers because you join by clicking a link. So wherever your meeting guests are located, they can join your call with one click.

Try it free and take an important step toward improving global collaboration.

Stakeholder Conference Call | How to Prepare for International Attendees

Staying in touch with investors

It’s as important as ever, and conference calls are an effective means of sharing and gathering information. In today’s ever-connected world, it’s possible that some of your stakeholders live or work in other countries.

stakeholder conference calls meeting

Conducting an international conference call for stakeholders’ bridges the distance, bringing everyone together in a group audio conference. If you need to communicate with an international group, these tips will help you prepare for holding your next global conference call.

Stakeholder Conference Call Possibilities

  • Offer your stakeholder conference call invitees a toll-free or local access number specific to their countries. Our global conferencing plan provides for international access with 150 access numbers for countries around the world.
  • Review and pare down your attendee list, making sure that only those who truly need to participate are invited. Think about who actually needs to be on the stakeholder conference call.
  • Prepare your materials. If you’ll be sharing documents or giving a presentation, consider using a web conference rather than a strictly audio conference. We offer web and video conferencing that works beautifully alongside our international conference calling plans. If you prefer an audio conference, send any materials and the conference call’s agenda to the stakeholders in advance so they can refer to them during the discussion.
  • Rehearse your part of the conference call. Running through a few rehearsals will help to build your confidence as well as fine-tune your presentation. It can also help prepare you mentally for the conversations you’re likely to have during your conference call.
  • Make sure all attendees have access to the conference call. If any of your stakeholders are located in countries that do not have local access numbers, you can use our leader dial-out function to manually join them into your global conference call. Alternatively, one of our operators can join these participants into your call on your behalf.
  • Kick-off your stakeholder conference call by quickly going over a few housekeeping tasks. For example, you might want to review how to mute and unmute phone lines or let participants know that you’re recording the call.
  • You’ll also want to go over the objectives of the call and set expectations for how the audio conference will progress. For example, if you’ve reserved a portion of the call for questions and answers, let the attendees know that they’ll have time to ask questions at the end of the call.

Whether serving a group, corporate, organization, members or other category of stakeholder, businesses can use stakeholder conference calls to ensure their investors stay informed no matter where in the world they may be located such as Switzerland, U.S., Australia, Canada, Germany or anywhere globally.

Holding a stakeholder conference call is a great way to keep investors in the loop. Since you can easily record your audio conference calls, you can keep a detailed record for posterity or share your recordings with stakeholders who were unable to attend your audio conference live. Our international conferencing plans offer an affordable, contract-free way to host global conference calls.

Learn more

Multi Country Conference Call Simplified

Multi Country Conference Call

Most business professionals are well versed in the art of conference calls. Whether using a service or your phone system’s built-in conference calling feature, hosting or joining a conference call has become second nature.

However, when you need to communicate with participants from other countries, it used to be complicated. These attendees no longer need to dial any phone numbers to join your call because when you conduct a multi-country conference call, every meeting guest just clicks a link to join your call.

 

Here are a few tips for simplifying your global conference calls.

Use “Global Video Conferencing” to invite International Attendees to Your multi-country conference meeting.

If your phone system supports it, and if you only have a few international attendees, consider dialing them directly and manually joining them into your conference calls. This simplifies joining the conference call for your international participants. However, it does make your own conferencing tasks a little more complicated. Fortunately, if you use our global conferencing service, you can pre-enter your list of contacts and schedule a call. If you frequently hold global conference calls with the same group of individuals, you can set this up once and then be set for all of your future conferences.

Establish an International Video Conferencing Routine

Conference calling gets easier with practice. While you may stumble the first few times, you’ll eventually find the sweet spot. Once you find a good time that works well for most participants, consider holding future conferences at the same time of day. For example, if you want to host weekly calls with your remote team, find the best time, and then hold all future calls on that same day and time. This allows everyone to get into the habit of joining your calls every week at a set time. This also helps them to keep that time slot clear, avoiding future scheduling conflicts.

Use our International Video Conference Service

Tired of dialing access numbers and entering passcodes? Though they’re easy enough to deal with, joining a call with one click is that much easier! Our Video Conference plan is free to try and easy for moderators and participants alike.

Use our Global Cloud Based Service with HD Audio Quality

If you’ve ever tried to hold a conversation with someone over a poor audio connection, you know how important this is. It’s even more important with a group audio call with people worldwide.

Our global video conferencing service uses modern fiber optic PSTN networks and not VoIP to ensure that your conversations are crystal clear, every time. With 119 local and toll-free access numbers for countries worldwide, our international conferencing service makes it easy for attendees to join your conference calls. They think it’s as easy as joining a local conference call. From yours, it’s seamless — and the visual and audio quality appears as if you’re talking to someone in your own community.

Additional features, such as free MP4 recordings, auto-generated attendance reports, Outlook Add-in, online conference viewer, and 24/7 live operator assistance round out the service. Best of all, our global videoconferencing plan is affordable and typically saves 60% compared to zoom.

Learn more

Global Audio Conference Calls in 30 Minutes or Less

The more complex the issue, and the more people who need to weigh in, the more time you will likely need.

Global Audio Conference Calls can be productive in 30 minutes or less. We’ve all wasted plenty of time attending meetings and conference calls that rambled on for much longer than they needed to be. Not only are longer-than-necessary conference calls boring and unproductive, but they can also be costly. Costs can include your per-minute rates per attendee as well as lost productivity costs and potential dings to your relationship or credibility if the meeting is overly long and poorly managed. If you prefer to get the message across and then get moving, these tips can help you host a global audio conference in 30 minutes or less.

  • Decide on the topics — Understanding the purpose of the global conference call will drive what you talk about. For example, if your call is about new product packaging and compliance with various countries’ labeling requirements, it probably doesn’t make sense to spend time talking about your company’s new sexual harassment prevention policy.

 

  • Duration — Mull over the issue at hand and pick a suitable duration for your global audio conference call such as 15, 20, or 30 minutes. The more complex the issue, and the more people who need to weigh in, the more time you will likely need. Attending a 15-to-30-minute audio conference is doable for most people. Keeping your meetings short forces you to prioritize topics and manage the time you have together on the call.

 

  • Build your agenda based on the desired duration — Once you have a time frame in mind, organize your agenda items to fit within it. There are two ways you could approach this:
    • Start with short, fast updates. In a matter of minutes, you could have the bulk of your agenda items taken care of, leaving the rest of the time to focus on your most pressing issue. This approach is helpful if you frequently find that you run out of time before you get to the minor updates.
    • Start with the most important agenda items and end with the least important ones. This approach is helpful when you want to ensure that the most important topic gets addressed thoroughly.

 

  • Set realistic time limits for each agenda item — You may have a good idea about how much time you need to present your own topics, but you might not know how much time your other presenters need, so ask them. Another idea is to estimate their time and then ask if it’s sufficient. For example, you could say, “I’ve allotted you 7 minutes to discuss the issue during our conference call. Is that enough time? Too much time?”
  • By communicating the time limits with your co-presenters in advance, they’ll be better able to prepare their messages to fit within the allotted time. Include a few minutes at the end to field questions and wrap up the call.
  • Global audio conference actively managed — This means starting the meeting promptly and adhering to the time limits you’ve set. Let your attendees know how long the call will last and that you want to respect their time. They’ll appreciate a tightly run meeting that ends on time. 
  • Note any action steps and reiterate them at the end of the call — A productive global conference call is one where everyone now understands the issue and knows what’s expected of them moving forward.
  • Holding shorter, more frequent global audio conference calls is a great way to improve productivity and communication with a global team. The more you do it, the better you’ll get at keeping the meeting running smoothly and on time. You’ll get a better sense of how much time your agenda items require, leading to potentially shorter audio conferences in the future.
  • These days many of us are using Zoom, Teams, Video Chat, etc. However, to get everyone on a call quickly without concerns about time of day, personal appearance, or available Wifi, nothing has come along to beat jumping on a quick international audio conference call using a mobile phone or landline.

Learn more about Audio Conferencing for International Communications

Smartphone International Conference Calls

Smartphone International Conference Calls

Smartphone International Conference Calls and international participants on a smartphone has its challenges — for you and for participants. Even if you have just three attendees in total and use your phone’s three-way calling feature, dialing an international number requires entering your country’s exit code and the other partys’ country codes. You’ll need to determine those in advance. Meanwhile, your phone’s calling plan may not support international calling, throwing yet another wrench into what should be a simple process. You could have your international attendees call you, but that just subjects them to these same issues. Plus, how will you connect everyone into a single call if they’re calling you?

International Conferencing Plans for Low-Cost Global Conference Calls

The best way to make low-cost international conference calls on a smartphone is to use our international conference calling plan. We bill only for the minutes you use — and at competitive per minute rates for more than 150 countries around the world. In fact, you’d probably pay much more using your phone’s three-way calling feature and dialing your international participants directly. Our plan is offered without a contract and with no minimum usage requirements so you can use it, or not use it, as you please.

Smartphone International Conference Calls and the Free Connect App

Once you sign up for one of our pay-as-you-go plans, the process of hosting a call from your smartphone is simple. We recommend downloading our free Connect app, which will be sent to you upon activating your account. You may share this app with your attendees as well. The app lets you start an on-demand conference call with just a few taps. Your participants can tap to join your global conference calls. There’s no need for anyone to enter access numbers or passcodes, nor will anyone be required to dial a lengthy and potentially costly international long distance number.

The Connect app is ideal for both the moderator of the call and international attendees who will be joining the call using a mobile phone. It’s not the only way to join, though. In fact, our service supports all types of phones including traditional landlines, VoIP phones, Skype, or computer access. We have access numbers for more than 150 countries. These numbers are specific to each country, enabling participants to dial a number that’s either local or toll free to them, yet joining your international conference call. For example, a participant in France might dial a local number for Paris or a toll free French number while someone located in Japan would be offered access numbers local to Japan.

This reduces the burden of international dialing and eliminates concerns about how much the call will cost. At the same time, it makes dialing from a mobile or landline phone as easy as dialing a local phone number. If a user prefers to use the Connect app, that’s even easier. It’s also ultimately cheaper for you as calls made using the Connect app are billed using our low dial-out rates.

Get Started

The days of trying to coordinate an international conference call via your phone’s three-way calling feature are over. We offer a much better way for dozens of participants to join from around the world. Using a global PSTN network, the call quality is exceptional. Our live, US-based operators are ready to assist 24/7 should you need help. Best of all, whether you use the Connect app or another connection method, the process is easy.

Learn more or sign up for an account today

US Conference Call from Europe

Toll free phone numbers do not work outside of their regions, so the toll free number you’d normally use will be useless to your American participants.

Though you might be in Europe, you may have business associates in USA. While regular phone calls, emails, video chats, and other forms of communication certainly get the job done, what happens when you need to host a conference call? Because some of your contacts are in the United States and others are in Europe (or even somewhere else in the world) your conference call just became global — and not all conferencing services support international conference calls. Here are your options:

1. Provide your USA callers with a direct line into your conference call. Toll free phone numbers do not work outside of their regions, so the toll free number you’d normally use will be useless to your American participants. However, most will balk at having to dial an international long distance phone number in order to participate in an audio conference. It’s potentially costly, and the dialing process unfamiliar.

2. Use our pay-as-you-go USA – Europe audio conferencing service. Our global conferencing plans solve the problem of access beautifully. Rather than requiring your attendees to dial internationally, we provide them with local and toll free numbers specific to their countries, in this case USA. They simply dial a familiar-looking local or toll free number and are instantly connected to your global conference call. Participants located in other countries can join too! In fact, we have local and toll free numbers for more than 150 countries. For those located in the few countries lacking access, a dial-out option is available, allowing you or one of our friendly operators to dial them directly and then join them into the global conference call.

Here’s how to host your first USA conference call from Europe:

  1. Decide to host the conference call.
  2. Invite participants from around the world.
  3. Join the call by dialing a local access number and entering the conference PIN.
  4. Your callers from USA and around the world dial in using their own local access numbers.
  5. Use the live event viewer, Connect app, or keypad to control various aspects of the global conference call such as recording the call or muting a noisy line.
  6. Interact with your attendees.
  7. After the call, receive an auto-generated attendance report and an MP3 recording of the call (if you recorded it).

The Best Choice for USA to Europe Conference Calls

Option number two is by far the better choice for hosting USA conference calls from Europe, and it’s not necessary to get locked into a long-term audio conferencing plan. In fact, you could use our service for a single USA – Europe conference call and let that be the end of it if so desired. Our plans are perfect for both one-time and ongoing conference calling. There are no contracts, no monthly fees, no minimums, and no penalties. Simply pay for the time you use and that’s it.

Best of all, our plan is loaded with desirable features including:

  • Crystal clear sound quality
  • Global PSTN network
  • MP3 recordings
  • Security features
  • Free Connect app
  • Free live event viewer
  • Automatic attendance reports
  • Reservation free
  • Outlook add-in
  • 24-hour US-based live operators
  • Compatible with landlines, mobile phones, VoIP phones, and Skype
  • Competitive per minute rates
  • No contracts, cancel any time

You could be hosting a USA to Europe conference call in a matter of minutes. Sign up is fast and easy. Get started now.

Virtual Meeting Service

Designate someone to take notes and record the meeting. You’ll want to start your virtual meetings with some housekeeping, starting with designating one person to take notes using the shared notes feature inside Virtual Workplace.

Virtual Meeting Service

5 Quick and Easy Ways to Improve the Productivity of Your Virtual Meeting

Virtual Meeting using the Virtual Workplace tool makes it easier than ever to collaborate with your team. It’s no longer necessary to find or travel to a convenient meeting place.

In fact, your team no longer needs to reside in the same geographic area in order to meet face-to-face thanks to video and web conferencing.

As wonderful as video conferencing is, there’s always room for improvement. If your virtual meetings are not as productive as you’d like, these virtual meeting housekeeping tips are for you.

1. Designate someone to take notes and record the meeting. You’ll want to start your virtual meetings with some housekeeping, starting with designating one person to take notes using the shared notes feature in Virtual Workplace.

This will free everyone else from the task while also putting the information in a shared environment for instant access if needed.

Let everyone know that the recording is also being recorded and will be distributed to them afterward. This step will help your team members to be more present during the virtual meeting.

2. Make use of the chatbox. The chatbox isn’t just for idle chitchat. It serves an important organizational purpose. Encourage attendees to enter their questions and comments into the chat box as they arise.

While you might not address them then and there, at the end of the meeting you can go through the list. This is a great way to get input from the introverts in the group who might otherwise hesitate to speak up.

3. Do a quick “round-robin” at the beginning or end of the video conference. Just as you’d go around the conference room table seeking input from attendees, do the same in your virtual meetings.

It’s smart to have each person answer the same routine questions such as what they’re working on, what they need help with, and what are the near-term projects they will be working on.

4. Use PowerPoint slides to highlight agenda items. Having and sharing an agenda is crucial for productive meetings, so make it a prominent part of your video-based meetings by converting it into a PowerPoint.

Create a slide for each agenda item using a large font and engaging visuals. If an agenda item is assigned to a particular person, add that person’s name or photo to the slide. This could help prevent others from commandeering the topic.

Keep your slides simple and uncluttered. As the presenter of the virtual meeting, you can share your screen. However, while the agenda is important, don’t hide behind it.

Alternate between being on camera and then switching to the agenda or use a split-screen format where both your face and the PowerPoint are visible. Keeping the agenda items prominent will help in keeping the meeting focused and productive.

5. Use an on-screen timer. If you have sufficient PowerPoint skills, consider building a timer into your PowerPoint slides or setting each agenda item to automatically progress to the next slide after a predetermined duration. Here’s an easy way to add a progress bar to a PowerPoint slide:

Including an automatic timing element in your virtual meetings will help everyone to stay on track. For example, as the progress bar reaches its end, the speaker will know when it’s time to wrap up the topic.

Your own workspace branding

Another way is to make sure you’re using a user-friendly video conferencing tool such as Virtual Workplace.

If you are meeting with potential or existing clients, consider the benefits of a ‘branded’ meeting. Branding with your own company logo and domain can provide your enterprise with a great first impression.

You can enable the consistency, prominence, and credibility that your brand offers. Enable your website branding to carry over to your own virtual workspace.

Try it free now